Professional Referrals
Home-Start support is free and tailored to meet the support needs identified by the family. We are very experienced in matching volunteers with families who we think would have an understanding of the family’s needs and be a positive support to them. However, both the family or the volunteer can end the relationship if it is not working or suitable for any reason. If support is still required then we would look to re-match the family with a different volunteer.
All of our support is confidential, with the exclusion of concerns around Safeguarding, which the family are made aware of and sign to confirm their agreement. We do ask families for permission to talk to other professionals involved to ensure effective information sharing.
Prior to completing the referral form we ask that professionals ensure that the family meet our criteria and they are clear on the referral form the type of support required and needs identified.
Should you wish to discuss a potential referral prior to submitting the form itself then please do make contact with the office on 01480 700242 or office@homestartcambridgeshire.co.uk
Important
Demand for our support is increasing at pace. Support provision is subject to staff and volunteer availability. The nature and level of support available will be discussed and agreed with families during initial engagements.
For Home-Start Cambridgeshire to provide support we need to understand if the family are currently receiving support, or have done so in the past six months. Please read the following statement carefully.
Is the family receiving support through Early Help or Social Care Services (Safeguarding), or have they had such support in the last six months?
Please click on the appropriate answer below.
Yes, the family have received support in the last six months
Unfortunately our current criteria means that we do not accept referrals for families where there is Targeted Support or Childrens’ Services involvement or has been in the past six months. The reason for our current criteria is to ensure we prioritise our limited resources on those families who have no other support in place.
