How to get help from Home-Start Cambridgeshire

All parents struggle at one time or another. For some, the challenges can be greater. You are not alone.

Support from Home-Start Cambridgeshire

Being a parent has never been easy. It can be lonely, frustrating, heart breaking and overwhelming.

Life-changing events can happen to anyone. That is why Home-Start Cambridgeshire is ready to support families through their toughest times.

Every Home-Start volunteer is trained to work alongside you to help you to overcome the challenges you are facing. We work with you to build on your strengths and give you the support that you tell us that you need.

How to get help

Home-Start support is completely free, you do not have to pay for any of our support and it is entirely voluntary.

It might be suggested to you by a health visitor, a doctor or another professional but it is entirely up to you if you want to work with Home-Start.

We are very experienced in matching families with volunteers who we think will understand your situation and be able to work with you. If either you or the volunteer is not happy you can end the relationship and try another match.

All of our support is confidential. You don’t have to tell anyone that you are being supported by Home-Start, and we will never tell anyone else unless you say that we can.

If you are a professional referrer please click on the Professional Referral Form button for the online form. If you wish to discuss making a self referral please contact us or click on the Self Referral Form button to download a referral form.

Home-Start Cambridgeshire groups

We hold 3 groups, which are by invitation only, where you and your children can come along and meet other families.

All parents and children can benefit from attending parent and child groups.

Children have the opportunity to develop many of their skills e.g. language development, social skills, concentration all of which improve their life chances and assist with transitions to more formal pre-school / school settings in the future.

Parents benefit from peer support, meeting with other parents who understand the joys and challenges of parenting, friendship and adult company.


Chesterton Group

The group aims to help mums who are isolated and / or vulnerable to come together once a week during term time to build strong relationships, get advice and access services. The group:

  • Offer activities and creative events for children
  • Helps children socialise with peers
  • Allows children to learn how to share (toys, snacks etc)
  • Facilitates children and mothers singing and / or exercising together

The group is based in Chesterton but is for families across all 14 wards of Cambridge City. Families are encouraged to develop independence and move on from the group so support is up to a maximum of three terms if required.

Home-Start Cambridgeshire volunteers play group

First Connections Group

For many families accessing parent and child groups can be a challenge:

  • Maybe you don’t have the confidence to meet other parents?
  • Are anxious about leaving the house?
  • Have physical health difficulties which make it hard to get out?
  • Or have a new born baby and are just too tired?

First Connections provides a safe environment online for parents and their child(ren) to grow.  It might be the first step to connecting with other children and parents, and can be done from the comfort of home.

Wisbech Group

The group is held once a week, term time only at the Wisbech South Children’s Centre. It is by invitation only and held for mums with at least one child under the age of 5 with an identified need for example mental health, feeling isolated or wellbeing needs. The group has planned activities including healthy eating, craft, messy play and educational sessions. Guest speakers will be programmed in each term who can help benefit our families and support their needs.

Home-Start Cambridgeshire volunteers play group


I cannot say thank you enough for all the help and support you provide and have provided for me and countless other families. Thank you for giving your time and energy so that families can get back on their feet and live fuller, happier lives.

Parent. Cambridgeshire

Just knowing my volunteer was available to help really helped my stress/worries and made everything easier to deal with.

Parent, Cambridgeshire

The volunteer was wonderful – so kind and caring. Both my daughters adored her (I did too!)

Parent, Cambridgeshire

Fantastic service and great staff. Can provide a lifeline to families who need that extra support.

Social Worker, Cambridgeshire

Fantastic support for families. This has been a lifeline to many families to know they will see someone each week, or that they will enable them to get through the week.

Family Worker, Cambridgeshire

I really appreciate the practical support the Volunteer gave to me. Friday mornings became a bit of a lifeline to me.

Parent, Cambridgeshire

I wish I’d known about the service sooner because I needed the assistance; it’s such an amazing service.

Parent, Cambridgeshire

My volunteer was a total star and fantastic support for all of us as a family.

Parent, Cambridgeshire

Thank you so much for settling us up with someone so lovely. This will make all the difference to our lives.

Parent, Cambridgeshire

Home-Start have been massively supportive of this family and have worked hard to give support at the times that suited mum.

Health Visitor, Cambridgeshire

Always a supportive service.

SEND Services, Cambridgeshire

The mum has really benefitted from support.

Family Worker, Cambridgeshire

Become a Home-Start Volunteer Today

Home-Start’s team of trained volunteers make sure a child’s early years count. By volunteering just a few hours each week you can transform the lives of young children and their parents in your community.


Find out moreDownload application form